Privacy Policy

Last updated: 10 October 2026

This policy explains what personal data astroabhishekpandit.com and the Astro Abhishek Pandit mobile apps ("we", "us") collect, why, and the choices you have. By using the website or the apps you agree to this policy.

What we collect

Account details: your name, email address, phone number and password (stored only as a secure hash, never in readable form).
Birth details: the names, dates, times and places of birth you enter for a Kundali, report, calculator or birth profile.
Bookings and orders: the consultations, pujas and reports you book, with their dates, status and the notes you add.
Payments: amounts, dates and payment status. Card, UPI and bank details are entered on our payment partner's secure page and are not stored by us.
Consultation messages: the text messages exchanged in a chat consultation. Audio and video calls are not recorded.
Enquiries: what you send through the contact form or a calculator's enquiry form.
Technical data: the cookies needed for sign-in, security and your language choice, and, in the apps, a device token for notifications.

How we use it

To provide the readings, reports, consultations and pujas you ask for.
To take payments, issue refunds and keep the accounts required by law.
To contact you about your bookings, and to send you sign-in codes, notifications and replies to your enquiries.
To keep the service secure and prevent misuse.

We do not sell your personal data, and we do not use it for third-party advertising.

Who we share it with

The astrologer or pandit you book, who sees the details needed for your consultation or puja.
Service providers who run parts of the service for us: our payment gateway (Razorpay), email delivery, Google Firebase for app notifications, and our hosting provider. They may use your data only to provide that service.
Authorities, when the law requires it.

Cookies

We use only the cookies the site needs to work: to keep you signed in, to protect forms against misuse, and to remember your language. We do not use advertising or tracking cookies.

How long we keep it

We keep your data while your account is active. Payment and booking records may be kept for longer where tax and accounting law require it.

Your rights

You can ask to see the personal data we hold about you, to correct it, or to have it deleted, and you can withdraw your consent at any time. Most details can be changed directly in My Account. For anything else, write to astroabhishek0498@gmail.com and we will respond as soon as we can.

Children

The service is meant for adults. Anyone under 18 should use it only with a parent or guardian's consent.

Security

The site is served only over an encrypted (HTTPS) connection, passwords are stored as secure hashes, and access to personal data is limited to the people who need it to run the service.

Changes to this policy

If we change this policy, we will update the date at the top of this page.

Contact

For any question or complaint about your personal data, write to astroabhishek0498@gmail.com.