Frequently Asked Questions

How do I book a consultation?

Open Consultation, choose the service you need and pick a day, from tomorrow up to 30 days ahead. Pay the booking fee shown on the page to confirm it. You don't choose a time when booking: our team contacts you to arrange the time on that day.

Is the booking fee refunded?

Yes. The booking fee is refunded in full once your consultation is completed, or if we have to cancel it. It is kept only if you don't attend the consultation you booked.

Why can't I book a particular day?

Each day has a limited number of consultations. When a day is full, please choose another one.

Why does my booking disappear if I don't pay?

While you pay, your place is held for 15 minutes so no one else can take it. If the payment isn't completed in that time, the place is released and you can book again.

Can I cancel or change a booking?

Write to astroabhishek0498@gmail.com or use the contact form with your booking details, and we will help you move or cancel it.

How are pujas performed?

Depending on the puja, it can be performed online, at your home or at a temple. Each puja page shows the options available before you book.

I don't know my exact birth time. Can I still use the calculators?

Yes. Your Moon sign can usually be found from the date and place alone. The Lagna (ascendant) changes about every two hours, so without an exact time the Lagna calculator shows which Lagna rises at which time of that day instead of a single answer.

How accurate are the charts?

Planet positions are calculated from NASA JPL's ephemeris with the Lahiri ayanamsa, and are accurate to roughly an arcminute. A reading is still guidance, not a guarantee.

Do wallet credits expire?

Money you add to your wallet yourself does not expire. Promotional credits have their own expiry date, shown in your wallet.

Is my birth data kept private?

Your details are used only to provide your readings, bookings and reports, and are never sold. See our Privacy Policy for the details.

Which languages is the site available in?

English, Hindi, Tamil, Telugu, Bengali and Kannada. Use the language menu at the top of any page.